The Family Crisis Unit investigates, provides immediate safety crisis counseling information and referral, and support to victims of Domestic Violence, Child Abuse and Elder Abuse.  The unit demonstrates the department’s emphasis on prosecuting the offenders and offering support to the victims.

The Family Crisis Unit was established in 1995.  Since then this unit has assisted over 200,000 Knox County residents. 

The Family Crisis Unit collaborates with both public and private sectors within the community.   the District Attorney General’s Office, KPD, Adult Protective Services and Department of Children Services which provides legal, safety and awareness for victims of Domestic Violence, Elder Abuse and Child Abuse.

The Family Crisis Unit is supervised by Lt. Jeanette Harris and includes 4 Detectives, 3 Victim Advocates, and a Case Manager.

The personnel assigned to this unit may be reached at (865) 215-6820 from 8:00 AM to 4:30 PM Monday - Friday. After 4:30 PM you may call (865) 215-2243

The Family Crisis Unit is located inside The Family Justice Center, which is located at 400 Harriet Tubman St.   The city/county of Knoxville/Knox was awarded a $1,077,000 grant from the U.S. Department of Justice to create a Family Justice Center, which serves as a one-stop resource center for domestic violence victims and their children.  The center, which began operation in May 2006, is supported by more than 60 partner agencies

Remember Domestic Violence does not tend to end but escalates in both severity and frequency the longer a victim waits before taking action.  There is help and information available for you to break the cycle of violence.

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FAMILY CRISIS UNIT 400 Harriet Tubman Street Knoxville. TN 37915 (865) 215-6820

  IF YOU ARE A VICTIM OF DOMESTIC ABUSE,
YOU HAVE THE FOLLOWING RIGHTS: